A case study in successfully increasing digital payment adoption for greater efficiency and scalability.
About Our Client
This client is a nationally recognized healthcare payer and one of the largest Medicaid managed care plans in the country, serving over 2 million members across multiple states.
Their Challenges
- Digital adoption plateau
- Multiple platforms
- 1099 reporting requirements
Our Solution
ECHO consulted with this client to create an automated payments program that was streamlined and increased digital adoption across their provider network. This enabled efficiency for their current business and ensured scalability for growth into new markets.
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