Healthcare payment complexity is the byproduct of a highly regulated industry with multiple stakeholders and claims processes that don't always talk to each other.
Regulatory requirements, claims complexity, and a fragmented network of payers, providers, and vendors keep healthcare payments behind other industries. The industry has spent years reaching 78% electronic claim payment adoption. The average cost of processing a manual payment is $8.03, compared with $2.65 for an electronic payment. And $21B in potential savings remains in further payment automation.
This scorecard measures that complexity against the industry baseline and ECHO's payment network, and lets you examine your own operation.