ECHO Health SMS Terms and Conditions

Last Updated: September 2026

ECHO Health, Inc. ("ECHO Health," "ECHO," "we," "our," or "us") provides SMS (text message) communications related to payment delivery, payment status notifications, transaction updates, customer service communications, operational notifications, and other services associated with your relationship with ECHO Health and participating insurance carriers.

By enrolling in or consenting to receive SMS communications from ECHO Health, you agree to these SMS Terms and Conditions.

SMS messages from ECHO Health may include:

Messages are primarily transactional and informational in nature.

By providing or confirming your mobile phone number and agreeing to receive SMS communications, you authorize ECHO Health to send text messages to the mobile number you provide.

Consent to receive SMS messages is not required as a condition of receiving healthcare benefits, claim payments, or other services, except when SMS communication is necessary to provide a service you specifically request.

You represent that you are the authorized subscriber or customary user of the mobile telephone number provided and that you have the authority to consent to receive messages at that number.

Message frequency varies based on your payment activity, account activity, transactions, and interactions with ECHO Health.

You may receive multiple messages related to a payment event or transaction.

Message and data rates may apply.

Charges for text messages may appear on your mobile carrier bill or be deducted from your prepaid balance according to your wireless service agreement.

Please contact your wireless provider for details regarding your text messaging plan.